Goa Tourism Development Corporation
A Government of Goa Undertaking
Download Goa Tourism Mobile App
Home
About Us
Book Now
GTDC Residencies
GTDC Packages
GTDC Cruises
GTDC Tours
GTDC Halls
GTDC Vehicles
GTDC Venues
Explore
Agro Eco Tourism
360° Panoramic View
Beaches
Lake, Falls, Springs
Spice Plantations
Churches
Temples
Mosques
Museums
Food
Culture
Plan Trip
Facts & Figures
Weather
Getting Around
Laws
Map
Things to Do
Raj Bhavan Darshan 
Tirupati Tours 
Ashtavinayak Tours 
Dudhsagar Waterfalls
Hop On Hop Off
E-Bikes Tours
Bungy Jumping
Scuba Diving
Hot Air Balloon
Motorised Paragliding 
Photoshoot with Lokaso 
Sea Rafting 
Angriya 
Bird and Wildlife trips
Shop
Ayurveda
Plan a Wedding
Calendar
Track Status
Downloads
Medical Partner
Citizen Charter
GTDC Travel Agents
Women Taxi
Newsletters
Taxi Empanellment
Wallpapers
Database
Trades
Tenders
Trade Shows
Advisory for tourists
Operational Recommendations for Tourism Service Providers
Circular and SOP for Commencement of Hospitality Business
SOP - Tourism Service Providers
Order of Ministry of Civil Aviation
SOP-Airport Authority of India
Guideline for International Arrival
Goa Miles
About Goa Miles
RTI
Login
Refund Policy
A guest may apply for refund by sending an email to
reservations@goa-tourism.com
The subject of the email should be REFUND and contain the booking reference number (e.g. REFUND - Confirmed #9876543210)
A copy of the booking confirmation email received would be preferred for quicker verification of the booking made.
Reason for cancellation is mandatory.
Guest's Contact Phone or Mobile No. is mandatory.
Process:
Upon receipt of a refund request, it would be referred to the cancellation policy of the vendor/partner.
In case of doubt, the vendor/partner would be contacted for clarification.
The refund would be subject to all applicable policies, penalties, charges and fees.
Upon confirmation, the refund would be processed through the same channel/mode of payment that was used at the time of making the booking i.e. - credit card /debit card /NEFT /Bank deposit.
The process may take up to 21 days due to inter-bank procedures.
In certain cases, the refund may take additional days, due to various banking and non-banking reasons.
All possible attempts would be made to ensure the refund amount is credited into the guest's account within the time-period stated herein above.
In case of non-receipt of refund within 21 days,
kindly write to us at
reservations@goa-tourism.com